Endurance International Group - Technical Support Representative

Endurance International Group - Technical Support Representative - JOB

See this back-link to most ALL of the Hosting names EIG goes by: SEE THIS LINK FOR ALL THE HOSTING DOMAINS THAT EIG OWNS - UNDER DIFFERENT NAMES!

This Endurance International Group *JOB description BELOW explains WHY EIG Hosting, Web Hosting technical support is soooo TERRIBLE!

On top of that, *LOOK at ALL the "benefits" THEY get - while they DESTROY your website and business!

These are the sample "techs" who work at Endurance International Group - a variety of 200 LOW LEVEL "ENTRY TECHS" who answer phones and TAKE YOUR EMERGENCY CALLS - WHO WILL END UP DESTROYING YOUR WEBSITE - YOUR BUSINESS - YOUR COMPANY - YOUR LIFE!

Woman Entrepreneur BUILDS AWESOME ClickyBuzz Website - But Gets DESTROYED by Endurance International Group

YOU will NEVER SPEAK to a REAL TECH THERE - EVER!!

SAMPLE “Tech Support” RESPONSES

https://www.glassdoor.com/Reviews/Employee-Review-Endurance-International-Group-RVW8721510.htm

Current Employee - Technical Support Tier I in Tempe, AZ

I have been working at Endurance International Group full-time (More than a year)

Pros

Entry level support role with a super laid back atmosphere. Not hard to hit your metrics if you show up and put in your time. I didn't know much about hosting when I started but you pick it up pretty quickly as you go. We get free snacks and monthly lunches to celebrate the close of the month which is always nice. People are friendly and managers are helpful. All in all a really cool place to start your career  in the hosting industry.

Cons

Training is helpful but you really learn with trial by fire. Like other jobs I had, you have to put in the time taking calls and talking to customers to really learn how to succeed. It would be nice to get additional training once you've been here for a bit. Things make more sense once you understand how to navigate around systems, etc.

Pros

Just joined the company 10 months ago. Very fast paced environment. Works for me as I would get bored of doing the same thing over and over. Lots of fun activities to do on breaks - pool, video games, watching a big screen projector, etc. Free snacks and lunches periodically. Really cool managers and awesome coworkers are the highlight for sure. Very fun place to work if you're looking for a phone job.

Cons

I came over from GoDaddy and our systems were way better there. From an integration standpoint there's a lot of work to do before we come close to what I had. That said, the environment is way better here. It's a little hard to learn your way around CSFE but life becomes easier as you get more familiar.

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Endurance International Group Hldgs Stock Rating Lowered by Zacks (EIGI)

Posted on November 10, 2015 by Stefani Robinson in Analyst Articles - US, Investing

More PROBLEMS for #EIG #ConstantContact Endurance International Group "Endurance International Group Hldgs (NASDAQ:EIGI) was downgraded by Zacks from a “hold” rating to a “strong sell” rating in a research report issued on Thursday, Marketbeat reports." 

https://lnkd.in/b5YQKyj

Wondering if TERRIBLE CUSTOMER SERVICE & being bought out by bankers & controlled by "former" gov't operative has anything to do with it? (See their COO for example: https://www.linkedin.com/in/lasalvia)

It appears that #EIG has been a "TOOL" used by bankers & gov't to GOBBLE UP #Hosting sites along with Constant Contact giving YOUR BUSINESS ZERO EMAIL/DOMAIN PRIVACY! 

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* Technical Support Representative

Tracking Code

824-060

Job Description

Do you want to advance your career and become part of one of the largest webhosting companies in the world?  Bluehost has immediate openings to become a Web Advisor which is a great opportunity to gain valuable, in-depth technical experience.  This is an entry level technical support position for individuals who have amazing customer service skills, are technically savvy, and are resourceful problem solvers interested in helping people.

You will be able to work with passionate people who are committed to building the best online tools and products. Enjoy on-site training, fantastic benefits, and serious career opportunities at Bluehost, one of the world’s largest and most successful web hosting providers.

What you will do:

• Troubleshoot client inquiries via telephone or chat from the technical support queue
• Deliver outstanding customer service to direct customers in a high pace contact center environment
• Perform appropriate and timely troubleshooting of technical issues
• Meet performance standards in productivity and quality set by the department in a highly metrics driven operation; number of calls, length of calls, quality scores, and helpful recommendations
• Provide accurate technical solutions in an effort to resolve each issue upon the 1st call
• Work with customers to describe products and/or services, in order to persuade potential and current customers to renew or purchase products and/or services

What’s in it for you:

• A base pay of $14.50 per hour plus commissions, weekend differentials
• A generous Paid Time Off (PTO) program for full time employees, which includes earning up to 120 hours your 1st That’s 15 days of PTO, in addition to holidays
• Full-time benefits including medical, dental, vision, 401k, and life insurance
• Current and new employees are eligible for referral bonuses of $350 per Web Advisor hired that works at least 90 days
• Ability to test and move up to Level 2, Level 3, System Administration and Coach positions
• Opportunity to work with super cool technology
• On-site training
• On-site gym
• Ping pong tables
• Air hockey
• Arcade games
• Casual dress code
• Free snacks

Required Skills

• Strong customer service and tele-sales skills
• Experience with Web Based Applications & Linux
• Willingness and desire to learn technical concepts such as Domain registration and basic understanding of web browsers
• Good organizational skills and the ability to multi-task and prioritize in a high-volume, fast paced environment
• Manage sensitive and critical client information
• Excellent verbal and written communication skills in English
• Problem solving and decision making skills
• Demonstrated good job stability in the past

Job Location

Orem, Utah, United States

Position Type

Full-Time/Regular



The Rothschilds had a very strong, very effective tactic of doing business through other organizations that were thought to be independent...They like the public to think that they're just a bunch of playboys and they dabble in the markets." 

Interesting United Web "Culture" - see *Video's - Pretty much sums it up with these "DO NOTHING/KNOW NOTHING" IDIOT "TECHS"!

The: NEXTIVA, BANKERS & ENDURANCE CONNECTION

UNITED WEB  

*http://www.unitedweb.com/culture.html

Banker owned / gov't run takeover....of WebHosting & ConstantContact