See this back-link to most ALL of the Hosting names EIG goes by: SEE THIS LINK FOR ALL THE HOSTING DOMAINS THAT EIG OWNS - UNDER DIFFERENT NAMES!
This Endurance International Group *JOB description BELOW explains WHY EIG Hosting, Web Hosting technical support is soooo TERRIBLE!
On top of that, *LOOK at ALL the "benefits" THEY get - while they DESTROY your website and business!
These are the sample "techs" who work at Endurance International Group - a variety of 200 LOW LEVEL "ENTRY TECHS" who answer phones and TAKE YOUR EMERGENCY CALLS - WHO WILL END UP DESTROYING YOUR WEBSITE - YOUR BUSINESS - YOUR COMPANY - YOUR LIFE!
Woman Entrepreneur BUILDS AWESOME ClickyBuzz Website - But Gets DESTROYED by Endurance International Group
YOU will NEVER SPEAK to a REAL TECH THERE - EVER!!
SAMPLE “Tech Support” RESPONSES
I have been working at Endurance International Group full-time (More than a year)
Entry level support role with a super laid back atmosphere. Not hard to hit your metrics if you show up and put in your time. I didn't know much about hosting when I started but you pick it up pretty quickly as you go. We get free snacks and monthly lunches to celebrate the close of the month which is always nice. People are friendly and managers are helpful. All in all a really cool place to start your career in the hosting industry.
Training is helpful but you really learn with trial by fire. Like other jobs I had, you have to put in the time taking calls and talking to customers to really learn how to succeed. It would be nice to get additional training once you've been here for a bit. Things make more sense once you understand how to navigate around systems, etc.
Just joined the company 10 months ago. Very fast paced environment. Works for me as I would get bored of doing the same thing over and over. Lots of fun activities to do on breaks - pool, video games, watching a big screen projector, etc. Free snacks and lunches periodically. Really cool managers and awesome coworkers are the highlight for sure. Very fun place to work if you're looking for a phone job.
I came over from GoDaddy and our systems were way better there. From an integration standpoint there's a lot of work to do before we come close to what I had. That said, the environment is way better here. It's a little hard to learn your way around CSFE but life becomes easier as you get more familiar.
Endurance International Group Hldgs Stock Rating Lowered by Zacks (EIGI)November 10, 2015Analyst Articles - US, Investing
Wondering if TERRIBLE CUSTOMER SERVICE & being bought out by bankers & controlled by "former" gov't operative has anything to do with it? (See their COO for example: https://www.linkedin.com/in/lasalvia)
It appears that #EIG has been a "TOOL" used by bankers & gov't to GOBBLE UP #Hosting sites along with Constant Contact giving YOUR BUSINESS ZERO EMAIL/DOMAIN PRIVACY!